Terms and Conditions

This website is operated by Saachi Design Studio LLP. Throughout the website, the terms “we,” “us,” “our,” and “Company” refer to Saachi Design Studio LLP.

Our brand Jugueté offers handcrafted toys, collectibles, gifts, home décor, and design products through this website. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use this website.

1. ELIGIBILITY

By using this website, you confirm that:

* You are at least 18 years of age or have permission from a parent or legal guardian.
* You will provide accurate and complete information while placing orders.
* You will use this website only for lawful purposes.

2. PRODUCTS

All products offered under Jugueté are handcrafted or manufactured with great care.

Due to the handmade nature of our products:

* Slight variations in colour, size, stitching, texture, and finish are natural and should not be considered defects.
* Product photographs are for representation purposes. Actual colours may vary depending on your device’s screen settings.
* Product dimensions may have minor variations.


3. CUSTOM & PERSONALISED PRODUCTS

Many of our products are customised or made to order.

Once production has begun:

* Orders cannot be modified.
* Orders cannot be cancelled.
* Customised products are not eligible for return or refund except in cases of manufacturing defects or shipping damage.

Customers are responsible for ensuring that all names, spellings, colours, and personalisation details submitted are accurate.

4. PRICING

All prices are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

* Change product prices without prior notice.
* Modify product specifications.
* Correct pricing errors.
* Discontinue products at any time.


5. ORDER ACCEPTANCE

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

Saachi Design Studio LLP reserves the right to:

* Refuse any order.
* Cancel suspicious or fraudulent orders.
* Limit quantities purchased.
* Cancel orders due to stock unavailability or pricing errors.

If payment has already been made, the amount will be refunded to the original payment method.


6. SHIPPING

Estimated delivery times are provided for reference only.

Delivery timelines may vary due to:

* Courier delays
* Weather conditions
* Public holidays
* Natural disasters
* Government restrictions
* Incorrect shipping details provided by the customer

We are not liable for delays caused by third-party courier partners.


7. RETURNS & REFUNDS

Returns, exchanges, and refunds are governed by our Returns & Refund Policy.

Please review the policy before placing an order.

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

* Product designs
* Illustrations
* Logos
* Brand names
* Photographs
* Graphics
* Videos
* Product descriptions
* Website content

is the intellectual property of Saachi Design Studio LLP and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

9. USER CONDUCT

You agree not to:

* Use the website for unlawful purposes.
* Upload malicious software or viruses.
* Attempt unauthorized access to our systems.
* Copy or misuse website content.
* Submit false or misleading information.
* Interfere with the operation or security of the website.

Violation of these terms may result in termination of access.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, products, or services offered by those websites.

Users access third-party websites at their own risk.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Saachi Design Studio LLP, its directors, employees, partners, affiliates, suppliers, and representatives shall not be liable for:

* Indirect damages
* Incidental damages
* Consequential damages
* Loss of profits
* Loss of business
* Data loss
* Delivery delays caused by third-party logistics providers

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.


12. DISCLAIMER

All products and services are provided on an “As Is” and “As Available” basis.

We do not guarantee:

* Continuous availability of the website
* Error-free operation
* Uninterrupted access
* Compatibility with every device or browser

13. PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.


14. CHANGES TO TERMS

Saachi Design Studio LLP reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated Terms will be published on this page.

Continued use of the website after changes constitutes acceptance of the revised Terms.


15. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

16. CONTACT INFORMATION

If you have any questions regarding these Terms & Conditions, please contact us:

Saachi Design Studio LLP

Brand: Jugueté

📧 Email: saachidesignllp@gmail.com
📞 Phone: +91 9920234662

Alternate mail: ishagode@saachidesignstudio.com